Your customers alreadytold you what's wrong.
Reviews, tickets, comments, surveys — they're all screaming the same things. Scalo connects every source into one searchable brain so your team can finally close the gap between what customers say and what you ship.
Close the gap
Overview
Sentiment Trends Over Time
Live Feedback Ingestion Stream
Right now, critical feedback is buried across Google Reviews, support tickets, Instagram comments, and spreadsheets nobody opens. Your PM reads ten reviews, your engineer reads five tickets, your CEO reads a quarterly summary — and none of them see the same picture. Scalo changes that. One brain. Every voice. Ask anything.
Connect all your feedback channels
Sync reviews, support tickets, social media comments, and uploads. Scalo brings them all together into one structured, searchable brain.
Stop copying feedback
into spreadsheets
Scalo pulls from Google, Zendesk, Instagram,
CSV — automatically. Every voice, indexed in seconds.
Feedback brain
is ready!
Connect sources and invite
your team instantly.
Scalo Brain
Activated
See the pattern before it becomes a crisis
Sentiment shifts, recurring themes —
surfaced the moment they happen
Trusted by
Product Teams
From 100 reviews to 100,000
Enterprise-grade vector indexing that
grows with your feedback volume
Trusted by teams worldwide
Before Scalo, our PM read Google reviews, engineering read Zendesk, and nobody talked to each other. Now we all see the same picture — and ship fixes the same week.
Jennifer Walsh, Product Manager @ CommandR
We used to lose a full sprint every quarter just triaging feedback spreadsheets. Scalo cut that to zero. Our response time to user pain went from weeks to days.
Michael Torres, Head of Product @ Interlock
We caught a critical checkout regression within 30 minutes of deploy because Scalo surfaced the sentiment drop instantly. Before, that would have been a week of angry emails.
Amanda Chen, Director of Analytics @ FocalPoint
At 50K reviews a month, manual analysis was impossible. Scalo made it feel like we have a team of 20 reading every single one.
David Patterson, VP of Growth @ AcmeCorp
How it works
Your customer feedback repository, ingested by AI and organized into an intelligent search brain, ready to surface answers with citations.
Start SyncingPlug in where your customers already talk
Google Reviews, Zendesk, Instagram, App Store, CSV — connect in minutes. No schema mapping, no engineering sprint.
Every voice, one language
Scalo normalizes every feedback item into a shared schema and generates semantic embeddings. Similar complaints group together — even when customers use different words.
Ask like you’d ask a teammate
"What are users struggling with in onboarding?" — Scalo searches across every source and returns the real answers, not keyword matches.
Get evidence, not vibes
Every answer cites the exact review, ticket, or comment it came from. Dates, trends, source links. Make decisions your team can defend.
Simple, transparent pricing
Choose the plan that works best for your business.
Starter
Billed annually, or $59/mo billed monthly
Includes:
- Up to 1,000 feedback items/mo
- 2 active source connectors
- Basic theme clustering
- Email support
Professional
Billed annually, or $179/mo billed monthly
Includes:
- Up to 10,000 feedback items/mo
- Unlimited source connectors
- Semantic search & AI chat
- Priority email & chat support
Enterprise
Billed annually, or $499/mo billed monthly
Includes:
- Unlimited feedback items
- Dedicated ingestion pipelines
- Custom AI models & fine-tuning
- Dedicated Account Manager
